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HOW CAN ONLINE REVIEWS AFFECT MY BUSINESS?

In today’s modern internet age where social media and consumer generated content is now dominant, many business owners are beginning to realize the impact that online reviews can have on their business. Customers are now talking about you online more and more so the old adage that “good news travels fast and bad news travels faster” has never been more pertinent than it is today.

More than ever before, online reviews can have a significant impact on whether or not a potential client chooses to do business with you.

The way customers are being influenced to choose one company over another is changing dramatically as was reflected in a recent Nielsen poll. 70% of the people polled admitted that they trust what other customers are posting online. Whether there are good reviews or bad reviews, customers are reading them and formulating an opinion about your company.

Google takes this even further with fraud checks in place. When a search of a local business is performed, the results can include not only the company’s website and contact info but also a variety of online reviews from many different sources. With google, reviews in the search results are proven to drive traffic to your website which can invariably lead to excellent client relations.

The way you handle a bad review can also have as much effect on the potential customer as the review itself. It is really important to vigilantly monitor your reviews to try to rectify any complaints or misconceptions. Remember, your potential customers are also watching how you handle questions or concerns.

There is also nothing wrong with encouraging your clients to post reviews for you. The positive reviews will inevitably overshadow the one or two negative reviews that you may get from time to time.

Remember, the business community has never been more interactive than it is today. The reviews and discussions about your business online are more permanent and can be used as a tool that can help you to shape your business model and tailor your services to your target market in ways that were never available before.

We are honoured to have solved all cases and achieved amazing client reviews because that is what keeps us driven.

Keep the reviews coming.

Don’t Let Them Skip Out on You.

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You can also fill out our online form if you are interested in learning more. We are ready to keep you and your business safe and secure.

Google Stars
4.9
Investigation Hotline
4.9
Jennifer Schneider
2 weeks
A serious error in judgment on my behalf has put me at risk of ID theft. During a phone call I supplied personal info to someone who I believed was with Revenue Canada. Immediately after I realized I had fallen for the CRA scam. Shame on me!  Since the incident I've been frantically taking steps to fend off the dire repercussions that such a mistake can have. This has included: Filing a police report, Filing a report with the Canada Anti Fraud center, Adding flags to my bank accounts, Putting up Fraud alerts on the 2 main credit bureau's. I've even purchased some Identity theft tracker software to monitor my info. I contacted Investigation hotline to see if there was any additional measures I could take. The agent applauded me on the steps I had already taken. They also had knowledge about the CRA phone scam itself that helped settle my nerves somewhat. With all the fear and anxiety I've been enduring for the last while it was assuring to speak with someone familiar with the actual risk potential.
Jennifer Schneider
1 month
I called investigation hotline after I provided somebody a home renovation and they refused to pay, I tried to bring them to court- hired a lawyer and found out I was given false information on the contract. After speaking with Mitch and explaining my situation I felt that he sincerely cared about my case and was quick to find out the information I needed. Within a couple of days, he had all the information I needed. I could not thank Mitch enough. I would highly recommend investigation hotline to anybody as I feel they are experts in the field and act fast and work efficiently. I felt that Mitch had a deep understanding of what I was going through and was empathic and understanding. I could not thank him enough and will be using this service again if needed. Kaitie S
Jennifer Schneider
1 month
I needed help with fining out some information to bring somebody to court. Within a day I had everything I needed to fill out the court papers. I could not thank Mitch and his team enough. I am so glad I stumbled across investigation hotline. I highly recommend contacting Mitch if your looking for this type of service.
Jennifer Schneider
2 months
Apr 02, 2018 I needed an investigator on Sunday Easter Week End. No one cared about the situation except this Company. The investigator was dispatched to the location without minutes. did not care about the Money to be prepaid or secured. The investigator took it personal. He felt of my situation and Specially when it came to my kids issues. My Ex-wife was cheating in a hotel north east of Toronto. He Located her within 1/2 Hour. This a true story; I never thought Investigator cared about the situation but the money.. This company did not care about the money, they finished the job, send me the invoice and i Paid him more than what he asked for. Sometimes money does not mean any thing to some one wants to get a load off his back and find the truth about his wife,,,, FOR SURE THIS COMPANY TOOK A HUGE LOAD OFF MY BACK. THANK YOU SO MUCH JOE MICHIGAN
Jennifer Schneider
6 months
All I can say is that the team at Hotline Investigation is absolutely amazing. They are genuine and care about helping you out in anyway they can! They do their best to ensure the best results. I cannot thank them enough for fixing my situation! The Investigation Hotline is the best choice.
Jennifer Schneider
8 months
Mitchell and his team of Investigators are an really extraordinary professionals. In less than 5 hours after first discussing with Mitchell about my case, Mitchell and his team had solved my case and I got the information I've been searching for some time. I want to emphasize that I am from Serbia and the person who I try found lives in Canada. I really surprised with Mitchell and his team how they quickly my case was solved. I'm really grateful to Mitchell and his team and I do not know what to add yet, thank you, thank you and guys are the best.
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