FAQ

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What can I expect from a Free Consultation?

At Investigation Hotline, we offer a  one-time telephone or in-office free consultation to answer your questions and/or concerns. This consultation usually takes approx. 30 – 40 minutes.

Are all investigation materials kept confidential?

Yes, absolutely. All information, contacts, photos, videos and results will be kept confidential.

What can I expect when I hire Investigation Hotline?

If you choose to hire Investigation Hotline to help with your case, you can expect personal service with an emphasis on keeping you informed of the progress of the investigation at every step. We will try to answer all questions you may have during the course of the investigation.

When the case has reached a conclusion, you will receive a detailed report outlining the findings as well as copies of any photographs that may have been obtained during the course of the investigation.

Can a Private Investigator run a credit check?

A professional Private Investigator cannot run a credit check ti obtain an individual’s credit report directly from a credit bureau without written consent from the individual.

What do private investigators charge?

Most private investigators charge an hourly rate.These rates can vary based on the the nature of the investigation needed as well as how many investigators will be required. Most private investigators will ask for a retainer fee before taking a case. This retainer fee will vary from agency to agency, in addition, some investigators charge for travel time and/or mileage.

It is very important to get a retainer agreement in place that properly explains the fees in order to protect both parties in the unlikely event of a dispute.

Can a private investigator enter private property without an owners consent?

Private investigator do not have the same powers as the police, however they are allowed to enter private property just as any other citizen would be without the need for a warrant. A private investigator can be charged with trespassing if there are clearly posted signs that are ignored. In most cases, an experienced investigator can utilize investigative techniques to give a plausible reason to enter a property and obtain the information needed without breaking the law.

How do you choose the right private investigator?

Congratulations, you have already taken the first step in choosing the right private investigator which is to research the subject. Make sure that the type of investigation that you require is being offered in the services section. Also take the time to read the client reviews section which are written by past clients regarding their experiences with this firm. You should then call and ask for specifics on how they charge and what their retainer policy is. Remember you are the client and have the right to ask as many questions as it takes to feel comfortable with the investigator.

Once you have finished reading the FAQ’s, client reviews and have spoken with the investigator, you should have the information you need to make an informed decision and choose the right private investigator.